RJL Software - Support - FAQ

FAQ for Log Info v3.00

Click on the question to get the answer. The most popular questions today are listed at the top of the list.

1.	Windows NT/2000/2003/2008 Login Script Tips
2.	When I login I am getting "MPREXE Not Responding" (Windows 95, 98, ME)
3.	How can I tell if my hardware is 64-bit compatible?
4.	When is the next release of Log Info coming out?
5.	What is your refund policy?
6.	How do I upgrade to the latest version of Log Info?
7.	Is your online ordering Secure?
8.	Can I output the data from Log Info per user or machine?
9.	How do I register Log Info?
10.	I registered Log Info, but I am still getting the UNREGISTERED popup window. Why?
11.	How can I prevent the system from logging data twice?
12.	How can I make my Login Script run synchronously?
13.	The machine hangs or freezes when trying to run Log Info, why?
14.	How can I import the data into Excel?
15.	The processor information reports as UNKNOWN, why?
16.	I am trying to order your software and keep getting declined.
17.	How can I configure Log Info to log data to the same directory as loginfo.exe?
18.	How can I import the data into Access?
19.	I purchased a registered copy of Log Info and how can I download the software again?
20.	Are there any command line options for Log Info?
21.	How can I import the data into SQL Server 2000?
22.	Are there any Error Codes or ERROR_LEVEL returns from Log Info?
23.	Uninstall Software is not showing anything within the file, why?
24.	Can Log Info detect if a computer is running virtually?
25.	How do you set the output to use an environment variable?
26.	Under the Citrix Seamless environment we get an obscure Explorer desktop error, why?
27.	How do I remove the Windows XP SP2 Open File Security Warning box when running .exe files?
28.	Will Log Info work with Windows 10 and Windows 11?

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